Role OverviewThe Assistant GM manages the functional areas of guest registration, night audits, guest reservations, housekeeping/laundry, and food/beverage areas to guarantee guest and associate satisfaction – and maximize hotel profitability. The role is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. The Assistant GM is a leader and role model to all associates, ensuring goals are met for all guest service-related measures.
What You Will Do
Manage financial components of operations, assist General Manager in day-to-day operations of the hotel, maximize financial performance and upholds quality standards of F&B and Rooms departments, and build relationships with guests and monitor satisfaction levels.
Why It Might Be a Fit
The ideal candidate will possess advanced knowledge of the principles and practices within all hotel disciplines, including experiential knowledge for management of people and complex problems. They will be able to lift up to 40 lbs. with or without reasonable accommodation and be able to bend, reach, or lift as is required in this position.
Requirements
- Be a leader and role model to all associates
- Degree required – minimum 2-year degree
- Experience in similar leadership role required
- Ability to lift up to 40 lbs. with or without reasonable accommodation
- Ability to bend, reach, or lift as is required in this position
Benefits
- Competitive salary
- Annual review with increase potential
- 401k program with company match
- Additional benefits may be available
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