Role OverviewThe Assistant General Manager is responsible for creating personal experiences for hotel guests, supporting staff, and ensuring company culture and programs are supported. This role involves leading hotel operations, managing financial expenses, and building guest satisfaction programs.
What You Will Do
Assist the General Manager in directing hotel operations, manage financial expenses, identify capital needs, and build guest satisfaction programs. Lead a team of hotel department managers, work closely with other departments to ensure guest needs are met.
Why It Might Be a Fit
We seek out and celebrate people who have a knack for creativity and self-leadership, who can build relationships easily, and who have a genuine passion for guest service. You should be able to diplomatically deal with difficult situations and people, while exhibiting a consistent level of integrity.
Requirements
- 3+ years management experience in hospitality
- Bachelor's degree preferred
- Ability to diplomatically deal with difficult situations and people
- Experience with Opera and Microsoft Office Suite is preferred
- Genuine passion for guest service
- Outstanding organizational abilities and skill for taking initiative, problem-solving, multi-tasking, and prioritizing
Benefits
- Flexible schedule
- Ability to work evenings, weekends, and holidays
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