Role OverviewThe Assistant General Manager will support daily hotel operations, lead front desk teams, and ensure exceptional guest service. This role requires strong leadership skills, a hands-on approach, and a service-focused mindset. Ideal candidates have hospitality experience and a strong ability to work independently.
What You Will Do
Responsibilities include overseeing daily operations, supervising front desk staff, resolving guest concerns, and enforcing company policies. The Assistant General Manager will also participate in hiring, onboarding, and employee development, and maintain inventory and ordering supplies as needed.
Why It Might Be a Fit
The ideal candidate will have a minimum of 2 years of hospitality experience, strong communication and customer service skills, and the ability to work independently and make sound operational decisions.
Requirements
- Minimum of 2 years of hospitality or related industry experience
- Previous supervisory or leadership experience preferred
- Strong communication, organizational, and customer service skills
- Ability to work independently and make sound operational decisions
- Comfortable handling guest conflicts and high-pressure situations
- Ability to cover shifts on short notice when needed
- Ability to maintain required quality metrics
- Must pass a background check
Benefits
- Medical
- Dental
- Vision
- Paid Life Insurance
- Paid Time Off
- Supplemental Benefits
- 401k and match
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