Assistant General Manager

YouFit
Tallahassee, FL
Category Customer Service
Job Description
Role Overview

As an Assistant General Manager at YouFit Gyms, you are a key leader in ensuring the gym operates smoothly while driving membership growth, sales, and an exceptional member experience. You support the General Manager in overseeing daily operations, leading team development, and maintaining high service standards.

What You Will Do

Lead by example and uphold customer service standards to ensure every member and guest has an exceptional experience. Train and develop team members to meet sales, service, and operational goals while maintaining YouFit's high standards.

Why It Might Be a Fit

Must be at least 18 years of age. Proficient in reading, speaking, and writing in English. Fluency in multiple languages is favored. Must be available to work Sunday through Thursday, with flexibility for business needs.

Requirements

  • Must be at least 18 years of age.
  • Proficient in reading, speaking, and writing in English.
  • Fluency in multiple languages is favored.
  • Must be available to work Sunday through Thursday, with flexibility for business needs.
  • Minimum of 6 months experience in a management or leadership role within a fitness, hospitality, sales, or customer service setting.
  • Proven ability to lead, coach, and develop a team to drive sales, service, and operational success.
  • Experience in customer service, operations, or sales management, with a strong focus on delivering exceptional member experiences.
  • Strong problem-solving and conflict-resolution skills to handle escalated member and team concerns effectively.
  • Ability to manage labor, inventory, and operational costs to support business growth and profitability.
  • Ability to execute company initiatives and uphold compliance standards in sales, operations, and personal training services.

Benefits

  • Base pay
  • Opportunities for additional earnings through commissions and/or bonuses
  • Equal employment opportunities (EEO)
  • Physical demands: frequent bending, stooping, and lifting up to 50 pounds
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