Role OverviewThe Assistant General Manager will ensure guest satisfaction and the efficient operation of the hotel by supervising operating departments in the absence of the General Manager. The role requires at least 5 years of progressive experience in a Rooms or F&B department, proficiency in Windows Operating Systems, and the ability to work well in stressful situations.
What You Will Do
The Assistant General Manager will oversee the efficient operation of the hotel, communicate with department heads, and assist the General Manager in revenue generation programs. The role involves developing self in operational departments, participating in sales efforts, and creating a positive team-oriented environment.
Why It Might Be a Fit
The ideal candidate will be effective in handling problems, working well in stressful situations, and maintaining composure under pressure. The role requires a strong ability to listen, understand, and resolve concerns, as well as convey information clearly.
Requirements
- At least 5 years progressive experience in a Rooms or F&B department Hotel
- Proficiency in Windows Operating Systems
- Previous supervisory experience required
- Ability to stand during entire shift
- Must be able to evaluate and select among alternative courses of action quickly and accurately
- Must work well in stressful, high-pressure situations
- Must maintain composure and objectivity under pressure
Benefits
- Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
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