Assistant General Manager

Gold's Gym
Murfreesboro, TN
Category Customer Service
Job Description
Role Overview

The Assistant General Manager is responsible for all aspects related to membership sales, while overseeing all facets of operations, front desk, sales, and kids club. Acts as support to the General Manager and a production leader of the gym to ensure financial budgets are achieved.

What You Will Do

Supervise, manage, and lead sales team members, hire, train, and develop employees, maintain personal sales production, effectively manage gym operations, and support management with various tasks.

Why It Might Be a Fit

The role requires a strong customer service orientation, understanding of performance metrics, excellent communication skills, entrepreneurial spirit, and a strong work ethic.

Requirements

  • High School diploma with 3 years professional experience
  • Fitness industry experience preferred but not required
  • Be promotionally-oriented and have the ability to direct sales through company required outreach programs
  • Strong customer service orientation with proven results
  • Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance
  • Excellent verbal and written communication skills
  • Entrepreneurial spirit with open, participative leadership style and drive for excellence
  • Strong work ethic, integrity, and professional demeanor

Benefits

  • FREE gym membership
  • Dailypay
  • Teladoc
  • Paid Time Off
  • Holiday Pay
  • Personal Training Discount
  • Medical, Dental, and Vision Healthcare Plans
  • Basic and Voluntary Life & AD&D
  • 20% Retail/Concessions Discount
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