Role OverviewThe Assistant General Manager will work closely with the General Manager to foster a culture of learning and development for coaches and families, and deliver key business results such as sales performance and lowering member attrition. The role requires a talented, welcoming, and engaging leader who is focused on delivering an exceptional experience for kids, families, and team members.
What You Will Do
Responsibilities include understanding the center's key KPIs and financials, building and maintaining relationships with KidStrong families, overseeing center initiatives, communicating schedule changes, selling and scheduling events, maintaining flawless lead management, finalizing sales and bookings, and sourcing and attending local events.
Why It Might Be a Fit
The ideal candidate will be a natural leader who creates and embodies KidStrong culture, takes initiative, sets tone through actions, and is passionate about delivering an exceptional experience for kids, families, and team members.
Requirements
- Athletic or coaching background with experience working with or coaching kids ages 15 months - 11 years old
- Achieve Coach Certification through the HQ Training and Certification team
- Complete training through LearnUpon as required by the HQ Training and Certification team
- Prior experience as a pediatric OT/PT is a plus, but not required
- Previous experience in management is preferred but not required
- Practical work experience with Google and Microsoft platforms
- Previous experience with systems and platforms such as ZenPlanner, LearnUpon, CareerPlug, and ADP is preferred but not required
- Intermediate knowledge of physiology, exercise techniques, and body mechanics
- CPR certified
Benefits
- Dental insurance
- Vision insurance
- Paid time off
- Retirement plan
- Learning budget
- Parental leave
- Wellness program
- Visa/relocation support
- Remote flexibility
- Stipends
- Bonus/commission
- Paid holidays
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