Assistant General Manager

The Assistant General Manager (AGM) is a dynamic hospitality leader who partners closely with the General Manager to oversee all aspects of restaurant operations. As the General Manager's second-in-command, the AGM is responsible for maintaining operational excellence, developing and coaching a high-performing team, driving financial results, and ensuring every guest enjoys an exceptional experience.

What You Will Do

The AGM leads by example, fostering a culture of accountability, professionalism, and hospitality while inspiring the team to consistently exceed guest expectations. In the absence of the General Manager, the Assistant General Manager assumes full operational leadership of the restaurant, ensuring seamless execution across all departments.

Why It Might Be a Fit

The ideal candidate will have a minimum of 5 years of progressive hospitality management experience in an upscale, luxury, or high-volume restaurant environment, with a proven success in leading large hospitality teams with a strong focus on coaching, mentorship, and employee development.

Requirements

• Minimum of 5 years of progressive hospitality management experience in an upscale, luxury, or high-volume restaurant environment.
• Proven success leading large hospitality teams with a strong focus on coaching, mentorship, and employee development.
• Demonstrated ability to lead restaurant operations independently and make sound business decisions.
• Strong understanding of restaurant financials, including P&L management, labor controls, food and beverage cost management, and budgeting.
• Working knowledge of New York State and City employment, wage and hour, and tip laws.
• Exceptional guest service mindset with a passion for creating memorable dining experiences.
• Excellent leadership, communication, interpersonal, and conflict-resolution skills; ability to communicate effectively with guests, team members, and leadership.
• Strong organizational skills with the ability to prioritize multiple responsibilities in a fast-paced environment.
• Experience with restaurant POS, reservation, scheduling, inventory, and Microsoft Office systems.
• Ability to perform essential job functions under pressure while maintaining composure and professionalism.
• NYC Department of Health & Mental Hygiene Food Protection Certificate required, or ability to obtain within the timeframe required by the Company.
• New York State ATAP (Alcohol Training Awareness Program) certification required, or ability to obtain within the timeframe required by the Company.
• High school diploma or equivalent required; degree in Hospitality Management or a related field preferred.
• Must be legally authorized to work in the United States without employer sponsorship.

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• 401(k) or other retirement plan
• Paid time off
• Paid holidays
• Flexible schedule
• Ability to work in a fast-paced, high-energy restaurant environment