Role OverviewWe're looking for a hands-on full-time Assistant General Manager to help lead our No Leash Needed - O'Fallon resort in Ofallon, Illinois. You'll partner closely with the General Manager to run day-to-day operations, develop the team, and deliver outstanding care and service to pets and their people.
What You Will Do
As an Assistant General Manager, you'll help drive a smooth, consistent operation that delivers excellent pet care and customer service, maintain operational excellence, and lead 1 to 2 shifts per week as Manager on Duty.
Why It Might Be a Fit
You'll love working here because of the medical, dental, vision, 401(k) with employer match, HSA and FSA options, short-term and long-term disability, accident, hospital indemnity, and critical illness plans, and career growth within a rapidly expanding organization.
Requirements
- High school diploma or equivalent
- 2 to 4 years of customer service experience (leadership experience is a plus)
- Strong communication skills and comfort leading teams in a hands-on environment
- Proficiency with Microsoft Office and point-of-sale systems
- Availability to work up to 45 to 50 hours per week, including evenings and weekends
- Valid driver's license, current insurance (including comprehensive and collision), and a vehicle you are willing to transport a pet in during an emergency
Benefits
- Medical
- Dental
- Vision
- 401(k) with employer match
- HSA and FSA options
- Short-term and long-term disability
- Accident
- Hospital indemnity
- Critical illness plans
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