Assistant General Manager

Highgate Hotels
Honolulu, GA
Category Sales
Job Description
The Assistant General Manager is responsible for the profitability of the hotel through revenue generation, cost control, guest satisfaction, and employee development. This role involves managing sales efforts, maintaining the hotel's cleanliness, ensuring financial accuracy, and contributing to the overall efficiency of the hotel operations. The position emphasizes customer service and adhering to Highgate's hotel standards.

Requirements

  • At least 5-6 years of progressive experience in a hotel
  • Bachelor's Degree preferred
  • Long hours sometimes required
  • Maintain a warm and friendly demeanor
  • Effective communication skills (verbal and written)
  • Ability to multitask and prioritize
  • Ability to understand guest and employee concerns
  • Professional appearance and grooming
  • Compliance with hotel standards
  • Ability to handle complex information
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