Assistant General Manager

Requirements

• Completely understand the Lawry's Brand including procedures, best practices, standards, specifications, and guidelines.
• Comply with all of Lawry's employment related policies and procedures and behavior consistent with the company's desire to maintain a workplace free of incidents of co-worker harassment, discrimination, drug or alcohol abuse.
• Addresses co-worker performance problems immediately and consistently, following the company's progressive disciplinary program.
• Assures that Lawry's Code of Conduct and Code of Ethics is followed by everyone in their daily activities.
• Responsible for the restaurant adhering to all corporate guidelines to maintain operations, food quality and guest satisfaction.
• Be a role model, facilitator, and able co-worker in nearly every position within the restaurant.
• Lead and motivate team members through positive and respectful leadership.
• Communicate effectively in order to ensure that the excellent restaurant operations are consistently achieved.
• Continually strive to develop your staff in all areas of managerial and/or professional development including identifying and developing training goals, maintaining staffing levels
• Train, develop, and coach co-workers in culinary and guest service principles and practices.
• Responsible for scheduling FOH co-workers on a weekly basis.
• With the GM, responsible for completing annual Performance Reviews of all co-workers.
• Adhere to Lawry's grooming standards.
• Attend all mandatory co-worker meetings, training, informational and education sessions.
• Establish standards of performance for the dining room area.
• Partner with the GM to lead co-workers to ensure the restaurant runs quickly and efficiently.
• Collaborate with the GM to achieve Lawry's objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of co-workers and creating a positive, productive working environment.
• Consistent communication with HOH and Executive Chef
• Proactively develop and identify systems and resources for recognizing, reporting and communicating safety issues for all co-workers.
• Ability to run the restaurant successfully in the GM's absence
• Recognize safety issues and develop resources/reports to communicate issues to management to resolve
• Ability to run pre-shift meetings, management and financial review in the GM's absence
• Prepare all required paperwork, including government forms, reports, performance reviews, and schedules in an organized and timely manner. Also audit co-worker files to ensure accuracy of processes.
• Follow Lawry's Restaurants operational policy and procedures, including those for cash handling and safety/security, to ensure the safety of all co-workers and guests.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, co-workers and guests.
• Consistently review restaurant operations to identify any problems, concerns and opportunities for improvement.
• Enforcing safety and sanitary practices, maintenance and regulatory compliance for the entire restaurant and premises.
• Maintain a system of cost controls through purchasing and inventory.
• Follow inventory control procedures and guidelines.
• Assist with scheduling, expense tracking, labor management, and local restaurant marketing.
• Responsible for estimating food and beverage cost and requisition supplies.
• Partners with GM to manage P&L for your individual restaurant.
• Assist with producing financial and operational reports on a daily, weekly, monthly, and quarterly basis.
• Work with GM to support and drive business goals and priorities in the best interest of the organization as measured by guest satisfaction and guest retention.
• Ensure that all guests feel welcome and are given responsive, friendly, and engaging attention at all times.
• Investigates, resolves and responds to food quality and service complaints, with the goal of turning dissatisfied guests into return guests.
• Providing active community involvement with a strong presence at events, clubs and organizations by your restaurant and its co-workers.
• As needed, attend private parties and key guest meetings to maintain visibility.

Benefits

• 401k Matching
• Retirement Plan
• Generous Paid Time Off