Assistant Guest Experience/VIP Manager

Hyatt
Any Location, HI
Category Customer Service
Job Description
Role Overview

Join our Grand Hyatt Kauai ohana as an Assistant Guest Experience/VIP Manager, providing highly impressive service to elite members of Hyatt's Guest Loyalty Program. This role is highly visible and offers the opportunity to provide the highest level of guest satisfaction at Hyatt.

What You Will Do

Provide a highly impressive service experience to VIP guests, oversee areas within the hotel catering to VIP guests, and work independently with minimal supervision.

Why It Might Be a Fit

If you are ready for a challenge and have refined verbal and written communication skills, hospitality leadership experience, and the ability to work a flexible schedule, then this role may be a fit.

Requirements

  • Refined verbal and written communication skills
  • Ability to work independently with minimal supervision
  • Self-motivation and initiative to achieve goals
  • Hospitality leadership experience with focus on guest experience preferred
  • Ability to work a flexible schedule, including weekends and holidays
  • Proficient in basic computer skills

Benefits

  • Medical, Dental, Vision Insurance
  • Free Room Nights
  • Paid Time-off
  • Paid Family Bonding Time and Adoption Assistance
  • Tuition Reimbursement
  • Discounts at various retailers
  • 401k with company match
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