Assistant Guest Relations Manager

Hyatt
Tucson, AZ
Category Customer Service
Job Description
The Assistant Guest Relations Manager will assist in directing, planning, organizing and coordinating the activities of all front office operational areas, including Guest Services, PBX, Transportation and Bell Staff.

Requirements

  • Front office operations experience
  • Knowledge of PMS systems
  • Microsoft Office skills
  • Exceptional people skills
  • Leadership and project management skills
  • Problem solving and guest problem resolution experience

Benefits

  • Complimentary room nights
  • Unlimited discounted and Friends & Family Room Rates
  • Medical, Prescription, Dental and Vision Insurance
  • 401K with company match
  • Generous Paid Time Off policy
  • Paid sick time
  • Paid Family Bonding Time and Adoption Assistance
  • Tuition & Wellbeing Reimbursement
  • Free colleague meals during shift
  • Employee Stock Purchase Plan
  • Access to resort facilities
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