Assistant Guest Relations Manager

Hyatt
Tucson, AZ
Category Customer Service
Job Description
The Assistant Guest Relations Manager will assist in directing, planning, organizing and coordinating the activities of all front office operational areas to deliver a seamless and memorable service experience for every guest and colleague.

Requirements

  • 3+ years of Guest Services/Front Office Management experience in a luxury hotel or resort setting
  • Exceptional people skills and ability to connect with diverse groups and individuals
  • Highly organized with ability to successfully manage multiple and competing priorities
  • Excellent computer skills to include strong knowledge of Microsoft Office programs and expert-level knowledge of PMS systems (Visual One preferred)
  • Refined verbal and written communication skills

Benefits

  • Complimentary room nights
  • Unlimited discounted and Friends & Family Room Rates
  • Medical, Prescription, Dental and Vision Insurance on 30th day of employment
  • 401K with company match
  • Generous Paid Time Off policy
  • Paid sick time
  • Paid Family Bonding Time and Adoption Assistance
  • Tuition & Wellbeing Reimbursement
  • Free colleague meals during shift
  • Employee Stock Purchase Plan
  • Access to resort facilities including spa services, programs, hiking trails and gym
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