Role OverviewThe Assistant Guest Service Manager will supervise and ensure that every guest receives the fastest and most pleasant checkout experience possible through consistent execution and maintenance of Lowes Foods' Guest Service Standards and Policies. The role involves supervising and performing all functions related to sales-related assets, assuming the duties of the Department Manager in their absence.
What You Will Do
Responsibilities include maintaining Guest Service Standards, training and developing front porch hosts, preparing weekly cash reports, processing invoices and transfers, preparing bank deposits, handling payroll check approval/cashing, ensuring accurate daily cash counts, processing guest needs, and performing surprise cashier till audits.
Why It Might Be a Fit
To be successful in this role, you will need to have a friendly, outgoing personality, the ability to work well with others, and effective communication and guest service skills. You should also be able to supervise people, including training and development, and demonstrate the ability and willingness to learn multiple tasks and technical requirements of the job.
Requirements
- Friendly, outgoing personality
- Ability to work well with others
- Ability to lift 25 lbs. occasionally and 15 lbs. constantly
- Ability to read and understand information and direction
- Knowledge of front porch operations
- Ability to supervise people including training and development
- Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job
- Effective communication and guest service skills
- Must be at least 18 years old
- Ability to stand for extended periods of time
- Demonstrate successful use of math skills
- Ability to work well with computers
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