Assistant Guest Service Manager

The Fresh Market
Hingham, MA
Category Hospitality
Job Description
The Fresh Market is seeking a Customer Service Manager to join their Front End Department and assist with managing guest flow and providing excellent service. The role involves front-end procedures, cash handling, team management, and achieving operational goals. It requires flexibility including weekend and holiday hours.

Requirements

  • Manage cash, keys, and the safe storage of valuables.
  • Direct guest service team and minimize shrinkage/damage.
  • Manage order guides and reduce shrink/damage.
  • Train team members on-the-job and through internal training.
  • Work a flexible schedule, including weekends, days, evenings, and holidays.

Benefits

  • Team Member discount
  • 401K contribution and company match
  • Financial Wellness Program
  • Medical, Dental, Vision, Disability, and Life Insurance
  • Pet insurance
  • Daycare discounts
  • Event tickets
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