Role OverviewThe Assistant Guest Services Manager will assist the Guest Services Manager in overseeing and coordinating all activities related to the Valet operations. The role requires a friendly, professional approach to greet and acknowledge all customers, providing quick and responsive customer service.
What You Will Do
The Assistant Guest Services Manager will perform various duties, including ensuring each guest receives outstanding service, assisting with coordinating activities, recommending measures to improve performance, and maintaining high standards of quality, reliability, and safety.
Why It Might Be a Fit
To be successful in this role, you will need strong customer service and client relationship skills, excellent oral and written communication skills, and strong technology proficiency. You will also need to be able to collaborate effectively and work as part of a team, with exceptional attention to detail and ability to multitask in a fast-paced environment.
Requirements
- Associate's Degree, High School Diploma, or GED required, or relevant working experience
- Understanding of general business practices including accounting, human resources, and customer service
- Experience in valet parking
- Valid US Driver's License
- 2+ years in a management position
- Experience with HRIS platforms, such as ADP
- Experience with Customer Service
Benefits
- Equal Opportunity Employer
- Opportunities for advancement
- Paid holidays
- Paid time off (vacation, sick leave, etc.)
- Health insurance
- Retirement plan
- Learning budget
- Parental leave
- Wellness programs
- Visa/relocation assistance
- Remote flexibility
- Stipends
- Bonus/commission
]]>