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Assistant in Training
Buckle
Wichita, KS
Category
Customer Service
Apply for Job
Job Description
The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill Buckle's mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Requirements
Greet Guests with a friendly, engaging attitude, and consistently provide legendary service to each Guest
Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
Maintain a positive attitude at all times creating a positive floor culture
Demonstrate leadership actions and maintain high standards, whether or not the Manager is present
Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
Responsible for keeping up to date with contact list and adding top talent on the team consistently
Accountability of all characteristic pieces
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
Understand and utilize planner including completion of Opening and Closing Checklists
Follow all Loss Prevention guidelines, including daily bag and purse checks
Complete all scheduled shifts and cover shifts when needed
Consistently maintain a clean, organized and shoppable store to fulfill Buckle’s mission statement
Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
Understand and apply the Buckle’s Code of Ethics and all policies, procedures, and handbooks
Other duties as assigned
Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies
Planning (week/month/year) Executes and trains others on opening/closing checklist Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs)
Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store
Monitor and maintain adequate inventory of supplies
Immediately handle emergencies in Store Manager’s absence, in accordance with Company guidelines
Supervisory and Leadership Comfortable in in giving and receiving feedback from peers and Management Supportive of Leadership Promote personal and store growth Demonstrate and maintain a professional, mature and stable relationship with all Teammates
Execute daily interviews as needed to support Team Development and growth Overcome objections and problem solve Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others Understand and administer Buckle Commitment to Success Ability to travel and cover other Stores within District based on business needs Handle all schedule changes in a positive and professional manner
Benefits
Insurance
Spending and Savings Accounts
Paid Time Off
401(k) Retirement Plan
Teammate Discount
Performance Bonuses
Leave Options
Employee Assistance Program
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