Assistant in Training

Requirements

• Greet guests with a friendly attitude
• Anticipate and fulfill guests' needs
• Demonstrate product knowledge and sales education
• Maintain and share knowledge of sales and promotions
• Achieve personal sales goals
• Provide legendary service throughout the store
• Maintain good guest relationships
• Lead by example with a high level of showmanship and excellent customer service
• Recognize and communicate guest levels with the team
• Passion to ask business-driven and showmanship questions
• Coachable and consistently welcomes feedback from management
• Demonstrate ownership of store's sales performance
• Develop skills and assist in leading, directing, and motivating new teammates
• Maintain a positive attitude at all times creating a positive floor culture
• Demonstrate personal dress code to encourage and coach the latest fashion in all teammates and team leaders
• Create and develop results in your department and balance all DM actions within your segment
• Execute actions from department calendars and track on the Weekly Delegation Worksheet
• Demonstrate leadership actions during segments
• Understand and explain pay and Buckle benefits
• Responsible for keeping up to date with contact list and adding top talent on the team
• Execution/training on Leadership playbook
• Accountability of all characteristic pieces
• SPG Teammate/leader training shifts
• Responsible for training and coaching with manager on all non-sales positions
• Assertive to execute actions with constantly changing sales focuses
• Ability to identify and follow through on all teammate training needs
• Visual Merchandise Management
• Own and influence product through zone ownership
• Ability to execute and demonstrate all new tools and videos that apply to zone ownership
• Partner with Store Manager to delegate, demonstrate, and review all 4 zones
• Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift
• Show aptitude in recognizing merchandising opportunities
• Give informational and influential store tours
• Ensure sales floor is consistently sized and new freight is appropriately displayed
• Exhibit ability to create changes to improve store's overall performance via Performance Tracker
• Ability to foresee and anticipate changes in product and act independently to improve overall visual results
• Responsible for visual standards on floor and backroom
• Operations
• Ability to work a flexible schedule
• Understand and utilize planner including completion of Opening and Closing Checklists
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
• Follow all Loss Prevention guidelines, including daily bag and purse checks
• Ability to execute and teach all Point of Sale ('POS') procedures
• Appropriately handle calls from Corporate Office
• Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
• Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
• Ability to navigate and execute all tools on the home page
• Knowledge and ability to give guidance and feedback to all non-sales positions
• Complete all scheduled shifts and cover shifts when needed
• Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
• Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
• Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
• Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks
• Supervisory and Leadership
• Comfortable in giving and receiving feedback from peers and Management
• Supportive of Leadership
• Promote personal and store growth
• Demonstrate and maintain a professional, mature and stable relationship with all Teammates
• Execute daily interviews as needed to support Team Development and growth
• Overcome objections and problem solve
• Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others
• Understand and administer Buckle Commitment to Success
• Ability to travel and cover other Stores within District based on business needs
• Handle all schedule changes in a positive and professional manner
• Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit

Benefits

• Insurance
• Spending and Savings Accounts
• Paid Time Off
• 401(k) Retirement Plan
• Teammate Discount
• Performance Bonuses
• Leave Options
• Employee Assistance Program