Assistant in Training

Buckle
Twin Falls, ID
Category Customer Service
Job Description
The Assistant in Training (AIT) and Assistant Manager position is responsible for fulfilling the mission statement of creating the most enjoyable shopping experience possible for guests. AIT and Assistant Managers perform sales, merchandising, and operational tasks assigned by store management.

Requirements

  • Greet guests with a friendly, engaging attitude and provide legendary service
  • Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Achieve personal sales-per-hour, average sales, and total net sales goals set by Store Management
  • Lead by example with a high level of showmanship, excellent customer service, and attentiveness
  • Recognize and communicate Guest Levels with the Team
  • Coachable and consistently welcomes feedback from Manager to improve sales presentations
  • Plan sales goals with Store Manager
  • Develop skills and assist in leading, directing, motivating, and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention, and sales presentation standards
  • Maintain a positive attitude at all times creating a positive floor culture
  • Understand and utilize planner including completion of Opening and Closing Checklists
  • Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
  • Understand and execute all policies regarding payments, returns, exchanges, and Loss Prevention practices
  • Ability to navigate and execute all tools on the home page
  • Complete all scheduled shifts and cover shifts when needed
  • Consistently maintain a clean, organized, and shoppable store to fulfill Buckle's mission statement
  • Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns

Benefits

  • Insurance
  • Spending and Savings Accounts
  • Paid Time Off
  • 401(k) Retirement Plan
  • Teammate Discount
  • Performance Bonuses
  • Leave Options
  • Employee Assistance Program
]]>