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Assistant in Training

Buckle
Sarasota, FL
Category Retail
Job Description
The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests."

Requirements

  • Greet Guests with a friendly, engaging attitude
  • Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
  • Maintain and share knowledge of current sales and promotions
  • Provide legendary service throughout the store in top four areas: Front 5, sales floor, fitting rooms, and the register area
  • Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
  • Lead by example with a high level of showmanship, excellent customer service and attentiveness
  • Consistently perform leadership actions and maintain high standards
  • Plan sales goals with Store Manager
  • Teammate Recruiting, Training and Development
  • Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
  • Coach and create relationships through Guest Loyalty and Guest Preferred
  • Develop skills and assist in leading, directing, motivating and educating new Teammates
  • Maintain a positive attitude at all times creating a positive floor culture
  • Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
  • Responsible for asking for and remembering Guest names
  • Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests
  • Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
  • Motivate Teammates to initiate and complete daily tasks set by Store Management
  • Responsible for visual standards on floor and backroom
  • Ability to work a flexible schedule
  • Understand and utilize planner including completion of Opening and Closing Checklists
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
  • Follow all Loss Prevention guidelines, including daily bag and purse checks
  • Ability to execute and teach all Point of Sale ('POS') procedures
  • Appropriately handle calls from Corporate Office
  • Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
  • Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
  • Ability to navigate and execute all tools on the home page
  • Knowledge and ability to give guidance and feedback to all non-sales positions
  • Complete all scheduled shifts and cover shifts when needed
  • Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
  • Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
  • Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
  • Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks

Benefits

  • Insurance
  • Spending and Savings Accounts
  • Paid Time Off
  • 401(k) Retirement Plan
  • Teammate Discount
  • Performance Bonuses
  • Leave Options
  • Employee Assistance Program
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