Assistant in Training

Buckle
Any Location, TX
Category Retail
Job Description
The Assistant in Training (AIT) position is responsible for fulfilling the company's mission statement by providing legendary service to guests, generating sales, and performing various tasks assigned by store management. The role involves working directly with the Store Manager and Leadership Team to develop sales, recruit new teammates, and provide leadership. The AIT will also share responsibility for training and motivating teammates and act as the Store Manager in their absence.

Requirements

  • Greet guests with a friendly, engaging attitude
  • Anticipate and fulfill guests' needs by suggesting additional items and creating a wardrobing experience
  • Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
  • Provide legendary service throughout the store in top four areas: Front 5, sales floor, fitting rooms, and the register area
  • Investigate and navigate how to expand guest selection through inventory Manager, advanced product search, iPad apps, etc.
  • Maintain and build good guest relationships to develop a client-based business
  • Recognize and communicate guest levels with the team
  • Coachable; consistently welcomes feedback from Manager to improve sales presentations
  • Plan sales goals with Store Manager
  • Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)
  • Teammate Recruiting, Training and Development
  • Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
  • Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
  • Responsible for keeping up to date with contact list and adding top talent on the team consistently
  • Execution/training on Leadership playbook
  • Accountability of all characteristic pieces
  • SPG Teammate/leader training shifts
  • Responsible for training and coaching with manager on all non-sales positions
  • Assertive to execute actions with constantly changing sales focuses
  • Ability to identify and follow through on all Teammate training needs
  • Visual Merchandise Management
  • Partner with Store Manager to delegate, demonstrate, and review all 4 zones
  • Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
  • Exhibit ability to create changes to improve store's overall performance via Performance Tracker
  • Ability to foresee and anticipate changes in product and act independently to improve overall visual results
  • Responsible for visual standards on floor and backroom
  • Operations
  • Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
  • Understand and utilize planner including completion of Opening and Closing Checklists
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
  • Follow all Loss Prevention guidelines, including daily bag and purse checks
  • Ability to execute and teach all Point of Sale (POS) procedures
  • Appropriately handle calls from Corporate Office
  • Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
  • Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
  • Ability to navigate and execute all tools on the home page
  • Knowledge and ability to give guidance and feedback to all non-sales positions
  • Complete all scheduled shifts and cover shifts when needed
  • Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
  • Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
  • Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
  • Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks

Benefits

  • Insurance
  • Spending and Savings Accounts
  • Paid Time Off
  • 401(k) Retirement Plan
  • Teammate Discount
  • Performance Bonuses
  • Leave Options
  • Employee Assistance Program
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