Assistant in Training

Requirements

• Greet guests with a friendly attitude and provide legendary service
• Recommend and locate merchandise based on guest needs and desires
• Maintain and share knowledge of current sales and promotions
• Achieve personal sales goals and provide legendary service throughout the store
• Investigate and navigate how to expand guest selection through inventory manager, advanced product search, iPad apps, etc.
• Maintain and build good guest relationships to develop a client-based business
• Recognize and communicate guest levels with the team
• Coach and create relationships through guest loyalty and guest preferred
• Develop skills and assist in leading, directing, motivating, and educating new teammates
• Maintain a positive attitude and create a positive floor culture
• Demonstrate leadership actions and maintain high standards
• Plan sales goals with store manager
• Participate effectively in daily setup, training, impacting, and reviewing
• Motivate teammates to initiate and complete daily tasks
• Execute actions from department calendars and track on the weekly delegation worksheet
• Demonstrate how to get the guest involved with product
• Be vocal and continuously update fellow leader and team
• Responsible for asking for and remembering guest names
• Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the team and guests
• Partner with store manager to pick store's education focus and help delegate and implement focus all week
• Help execute all segments to support business goals
• Assist store manager in recruitment of all store staffing needs
• Understand how to explain pay and Buckle Benefits
• Responsible for keeping up to date with contact list and adding top talent on the team consistently
• Execution/training on Leadership playbook
• Accountability of all characteristic pieces
• SPG teammate/leader training shifts
• Responsible for training and coaching with manager on all non-sales positions
• Assertive to execute actions with constantly changing sales focuses
• Ability to identify and follow through on all teammate training needs
• Visual merchandise management, including owning and influencing product through zone ownership
• Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
• Confirm teammates are following through with visual standards, visual library, and weekly visual checklist throughout their shift with a sense of urgency and accountability
• Give informational and influential store tours
• Ensure sales floor is consistently sized and new freight is appropriately displayed
• Exhibit ability to create changes to improve store's overall performance via Performance Tracker
• Ability to foresee and anticipate changes in product and act independently to improve overall visual results
• Responsible for visual standards on floor and backroom
• Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
• Understand and utilize planner, including completion of opening and closing checklists
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
• Follow all loss prevention guidelines, including daily bag and purse checks
• Ability to execute and teach all point of sale procedures
• Appropriately handle calls from corporate office
• Maintain positive attitude when dealing with challenging situations that involve guests or teammates
• Understand and execute all policies regarding payments, returns, exchanges, and loss prevention practices
• Ability to navigate and execute all tools on the home page
• Knowledge and ability to give guidance and feedback to all non-sales positions
• Complete all scheduled shifts and cover shifts when needed
• Consistently maintain a clean, organized, and shoppable store to fulfill Buckle's mission statement
• Provide feedback to store manager and leadership team regarding merchandise handling concerns
• Communicate any policy violations and teammate or guest concerns to store manager, district manager, and/or human resources in a timely, confidential manner
• Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks
• Other duties as assigned
• Ensure all new hire paperwork and tasks are promptly and accurately completed based on human resources guidelines and legal policies
• Planning (week/month/year), including executing and training others on opening/closing checklist, completing markdowns, pulls, inbound/outbound freight, recalls, return to vendors, etc.
• Establish relationships and excellent communication with corporate office departments to assist store manager in effective operation of the store
• Monitor and maintain adequate inventory of supplies
• Immediately handle emergencies in store manager's absence, in accordance with company guidelines
• Supervisory and leadership, including being comfortable in giving and receiving feedback from peers and management
• Supportive of leadership, promote personal and store growth
• Demonstrate and maintain a professional, mature, and stable relationship with all teammates
• Execute daily interviews as needed to support team development and growth
• Overcome objections and problem solve
• Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others
• Understand and administer Buckle Commitment to Success
• Ability to travel and cover other stores within district based on business needs
• Handle all schedule changes in a positive and professional manner
• Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit

Benefits

• Insurance
• Spending and Savings Accounts
• Paid Time Off
• 401(k) Retirement Plan
• Teammate Discount
• Performance Bonuses
• Leave Options
• Employee Assistance Program