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Assistant in Training
Buckle
Stillwater, OK
Category
Retail
Apply for Job
Job Description
The Assistant in Training (AIT) and Assistant Manager position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.”
Requirements
Greet Guests with a friendly, engaging attitude
Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
Maintain and share knowledge of current sales and promotions
Provide legendary service throughout the store
Meets or above performance standards in all Buckle business builders and guest loyalty
Investigate and navigate how to expand Guest selection
Lead by example with a high level of showmanship, excellent customer service and attentiveness
Coachable; consistently welcomes feedback from Manager to improve sales presentations
Plan sales goals with Store Manager
Develop skills and assist in leading, directing, motivating and educating new Teammates
Maintain a positive attitude at all times creating a positive floor culture
Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
Partner with Store Manager to pick store’s education focus and help delegate and implement focus all week
Help execute all segments to support business goals
Responsible for asking for and remembering Guest names
Ability to effectively understand and show the merchandise of both the Gals and Guys’ sides to benefit the Team and Guests
Assertive to execute actions with constantly changing sales focuses
Ability to identify and follow through on all Teammate training needs
Visual Merchandise Management: own and influence product through zone ownership
Exhibit ability to create changes to improve store’s overall performance via Performance Tracker
Ability to foresee and anticipate changes in product and act independently to improve overall visual results
Responsible for visual standards on floor and backroom
Ability to work a flexible schedule, which may include mornings, evenings, and weekends
Understand and utilize planner including completion of Opening and Closing Checklists
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
Follow all Loss Prevention guidelines, including daily bag and purse checks
Ability to execute and teach all Point of Sale (“POS”) procedures
Appropriately handle calls from Corporate Office
Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
Ability to navigate and execute all tools on the home page
Knowledge and ability to give guidance and feedback to all non-sales positions
Complete all scheduled shifts and cover shifts when needed
Consistently maintain a clean, organized and shoppable store to fulfill Buckle’s mission statement
Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
Understand and apply the Buckle’s Code of Ethics and all policies, procedures, and handbooks
Other duties as assigned
Benefits
Insurance
Spending and Savings Accounts
Paid Time Off
401(k) Retirement Plan
Teammate Discount
Performance Bonuses
Leave Options
Employee Assistance Program
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