Assistant in Training

Buckle
Stillwater, OK
Category Retail
Job Description
The Assistant in Training (AIT) and Assistant Manager position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.”

Requirements

  • Greet Guests with a friendly, engaging attitude
  • Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
  • Maintain and share knowledge of current sales and promotions
  • Provide legendary service throughout the store
  • Meets or above performance standards in all Buckle business builders and guest loyalty
  • Investigate and navigate how to expand Guest selection
  • Lead by example with a high level of showmanship, excellent customer service and attentiveness
  • Coachable; consistently welcomes feedback from Manager to improve sales presentations
  • Plan sales goals with Store Manager
  • Develop skills and assist in leading, directing, motivating and educating new Teammates
  • Maintain a positive attitude at all times creating a positive floor culture
  • Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
  • Partner with Store Manager to pick store’s education focus and help delegate and implement focus all week
  • Help execute all segments to support business goals
  • Responsible for asking for and remembering Guest names
  • Ability to effectively understand and show the merchandise of both the Gals and Guys’ sides to benefit the Team and Guests
  • Assertive to execute actions with constantly changing sales focuses
  • Ability to identify and follow through on all Teammate training needs
  • Visual Merchandise Management: own and influence product through zone ownership
  • Exhibit ability to create changes to improve store’s overall performance via Performance Tracker
  • Ability to foresee and anticipate changes in product and act independently to improve overall visual results
  • Responsible for visual standards on floor and backroom
  • Ability to work a flexible schedule, which may include mornings, evenings, and weekends
  • Understand and utilize planner including completion of Opening and Closing Checklists
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
  • Follow all Loss Prevention guidelines, including daily bag and purse checks
  • Ability to execute and teach all Point of Sale (“POS”) procedures
  • Appropriately handle calls from Corporate Office
  • Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
  • Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
  • Ability to navigate and execute all tools on the home page
  • Knowledge and ability to give guidance and feedback to all non-sales positions
  • Complete all scheduled shifts and cover shifts when needed
  • Consistently maintain a clean, organized and shoppable store to fulfill Buckle’s mission statement
  • Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
  • Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
  • Understand and apply the Buckle’s Code of Ethics and all policies, procedures, and handbooks
  • Other duties as assigned

Benefits

  • Insurance
  • Spending and Savings Accounts
  • Paid Time Off
  • 401(k) Retirement Plan
  • Teammate Discount
  • Performance Bonuses
  • Leave Options
  • Employee Assistance Program
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