Assistant in Training

Buckle
Any Location, OH
Job Description
The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, 'to create the most enjoyable shopping experience possible for our Guests.'

Requirements

  • Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
  • Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
  • Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
  • Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
  • Lead by example with a high level of showmanship, excellent customer service and attentiveness
  • Recognize and communicate Guest Levels with the Team
  • Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
  • Coachable; consistently welcomes feedback from Manager to improve sales presentations
  • Plan sales goals with Store Manager
  • Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)
  • Passion for product education and showmanship to create results
  • Teammate Recruiting, Training and Development
  • Motivate Teammates to initiate and complete daily tasks set by Store Management
  • Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
  • Partner with Store Manager to pick store's education focus and help delegate and implement focus all week
  • Visual Merchandise Management
  • Maintain and build good Guest relationships to develop a client based business
  • Perform leadership actions and maintain high standards, whether or not the Manager is present
  • Give informational and influential store tours
  • Ensure sales floor is consistently sized and new freight is appropriately displayed
  • Exhibit ability to create changes to improve store's overall performance via Performance Tracker
  • Ability to foresee and anticipate changes in product and act independently to improve overall visual results
  • Operations
  • Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
  • Understand and utilize planner including completion of Opening and Closing Checklists
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
  • Follow all Loss Prevention guidelines, including daily bag and purse checks
  • Appropriately handle calls from Corporate Office
  • Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
  • Supervisory and Leadership
  • Comfortable in giving and receiving feedback from peers and Management
  • Supportive of Leadership
  • Promote personal and store growth
  • Demonstrate and maintain a professional, mature and stable relationship with all Teammates
  • Execute daily interviews as needed to support Team Development and growth
  • Overcome objections and problem solve
  • Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others
  • Understand and administer Buckle Commitment to Success
  • Handle all schedule changes in a positive and professional manner
  • Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.

Benefits

  • Insurance
  • Spending and Savings Accounts
  • Paid Time Off
  • 401(k) Retirement Plan
  • Teammate Discount
  • Performance Bonuses
  • Leave Options
  • Employee Assistance Program
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