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Assistant in Training
Buckle
Burlington, IA
Category
Retail
Apply for Job
Job Description
The Assistant in Training (AIT) and Assistant Manager position is responsible for fulfilling Buckle's mission statement, providing legendary service to guests, and performing various sales, merchandising, and operational tasks assigned by store management.
Requirements
Greet guests with a friendly, engaging attitude and provide legendary service
Recommend and select merchandise based on guest needs and desires
Maintain and share knowledge of current sales and promotions, policies, and security practices
Achieve personal sales-per-hour, average sales, and total net sales goals set by store management
Investigate and navigate how to expand guest selection through inventory manager, advanced product search, and iPad apps
Maintain and build good guest relationships to develop a client-based business
Lead by example with a high level of showmanship, excellent customer service, and attentiveness
Recognize and communicate guest levels with the team
Coachable and consistently welcome feedback from manager to improve sales presentations
Consistently perform leadership actions and maintain high standards
Plan sales goals with store manager
Develop skills and assist in leading, directing, motivating, and educating new teammates
Maintain a positive attitude at all times and create a positive floor culture
Demonstrate personal dress code to encourage and coach the latest fashion in all teammates and team leaders
Participate effectively in daily setup, training, impacting, and reviewing while effectively utilizing the performance tracker
Motivate teammates to initiate and complete daily tasks set by store management
Execute actions from department calendars and track on the weekly delegation worksheet
Demonstrate leadership actions during segments
Demonstrate how to get the guest involved with product
Be vocal and continuously update fellow leader and team
Responsible for asking for and remembering guest names
Ability to effectively understand and show the merchandise of both the gals and guys' sides to benefit the team and guests
Partner with store manager to pick store's education focus and help delegate and implement focus all week
Help execute all segments to support business goals
Assist store manager in recruitment of all store staffing needs
Understand how to explain pay and Buckle benefits
Responsible for keeping up to date with contact list and adding top talent on the team consistently
Execution/training on leadership playbook
Accountability of all characteristic pieces
SPG teammate/leader training shifts
Responsible for training and coaching with manager on all non-sales positions
Assertive to execute actions with constantly changing sales focuses
Ability to identify and follow through on all teammate training needs
Visual merchandise management, including owning and influencing product through zone ownership
Ability to execute and demonstrate all new tools and videos that apply to zone ownership
Confirm teammates are following through with visual standards, visual library, and weekly visual checklist
Exhibit ability to create changes to improve store's overall performance via performance tracker
Ability to foresee and anticipate changes in product and act independently to improve overall visual results
Responsible for visual standards on floor and backroom
Ability to work a flexible schedule, including mornings, evenings, and weekends
Understand and utilize planner, including completion of opening and closing checklists
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
Follow all loss prevention guidelines, including daily bag and purse checks
Ability to execute and teach all point of sale procedures
Appropriately handle calls from corporate office
Maintain positive attitude when dealing with challenging situations
Understand and execute all policies regarding payments, returns, exchanges, and loss prevention practices
Ability to navigate and execute all tools on the home page
Knowledge and ability to give guidance and feedback to all non-sales positions
Complete all scheduled shifts and cover shifts when needed
Consistently maintain a clean, organized, and shoppable store to fulfill Buckle's mission statement
Provide feedback to store manager and leadership team regarding merchandise handling concerns
Communicate any policy violations and teammate or guest concerns to store manager, district manager, and/or human resources in a timely and confidential manner
Understand and apply Buckle's code of ethics and all policies, procedures, and handbooks
Other duties as assigned
Benefits
Insurance
Spending and Savings Accounts
Paid Time Off
401(k) Retirement Plan
Teammate Discount
Performance Bonuses
Leave Options
Employee Assistance Program
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