Assistant in Training

Buckle
Burlington, IA
Category Retail
Job Description
The Assistant in Training (AIT) and Assistant Manager position is responsible for fulfilling Buckle's mission statement, providing legendary service to guests, and performing various sales, merchandising, and operational tasks assigned by store management.

Requirements

  • Greet guests with a friendly, engaging attitude and provide legendary service
  • Recommend and select merchandise based on guest needs and desires
  • Maintain and share knowledge of current sales and promotions, policies, and security practices
  • Achieve personal sales-per-hour, average sales, and total net sales goals set by store management
  • Investigate and navigate how to expand guest selection through inventory manager, advanced product search, and iPad apps
  • Maintain and build good guest relationships to develop a client-based business
  • Lead by example with a high level of showmanship, excellent customer service, and attentiveness
  • Recognize and communicate guest levels with the team
  • Coachable and consistently welcome feedback from manager to improve sales presentations
  • Consistently perform leadership actions and maintain high standards
  • Plan sales goals with store manager
  • Develop skills and assist in leading, directing, motivating, and educating new teammates
  • Maintain a positive attitude at all times and create a positive floor culture
  • Demonstrate personal dress code to encourage and coach the latest fashion in all teammates and team leaders
  • Participate effectively in daily setup, training, impacting, and reviewing while effectively utilizing the performance tracker
  • Motivate teammates to initiate and complete daily tasks set by store management
  • Execute actions from department calendars and track on the weekly delegation worksheet
  • Demonstrate leadership actions during segments
  • Demonstrate how to get the guest involved with product
  • Be vocal and continuously update fellow leader and team
  • Responsible for asking for and remembering guest names
  • Ability to effectively understand and show the merchandise of both the gals and guys' sides to benefit the team and guests
  • Partner with store manager to pick store's education focus and help delegate and implement focus all week
  • Help execute all segments to support business goals
  • Assist store manager in recruitment of all store staffing needs
  • Understand how to explain pay and Buckle benefits
  • Responsible for keeping up to date with contact list and adding top talent on the team consistently
  • Execution/training on leadership playbook
  • Accountability of all characteristic pieces
  • SPG teammate/leader training shifts
  • Responsible for training and coaching with manager on all non-sales positions
  • Assertive to execute actions with constantly changing sales focuses
  • Ability to identify and follow through on all teammate training needs
  • Visual merchandise management, including owning and influencing product through zone ownership
  • Ability to execute and demonstrate all new tools and videos that apply to zone ownership
  • Confirm teammates are following through with visual standards, visual library, and weekly visual checklist
  • Exhibit ability to create changes to improve store's overall performance via performance tracker
  • Ability to foresee and anticipate changes in product and act independently to improve overall visual results
  • Responsible for visual standards on floor and backroom
  • Ability to work a flexible schedule, including mornings, evenings, and weekends
  • Understand and utilize planner, including completion of opening and closing checklists
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
  • Follow all loss prevention guidelines, including daily bag and purse checks
  • Ability to execute and teach all point of sale procedures
  • Appropriately handle calls from corporate office
  • Maintain positive attitude when dealing with challenging situations
  • Understand and execute all policies regarding payments, returns, exchanges, and loss prevention practices
  • Ability to navigate and execute all tools on the home page
  • Knowledge and ability to give guidance and feedback to all non-sales positions
  • Complete all scheduled shifts and cover shifts when needed
  • Consistently maintain a clean, organized, and shoppable store to fulfill Buckle's mission statement
  • Provide feedback to store manager and leadership team regarding merchandise handling concerns
  • Communicate any policy violations and teammate or guest concerns to store manager, district manager, and/or human resources in a timely and confidential manner
  • Understand and apply Buckle's code of ethics and all policies, procedures, and handbooks
  • Other duties as assigned

Benefits

  • Insurance
  • Spending and Savings Accounts
  • Paid Time Off
  • 401(k) Retirement Plan
  • Teammate Discount
  • Performance Bonuses
  • Leave Options
  • Employee Assistance Program
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