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Assistant in Training

Buckle
Mason City, IA
Category Sales
Job Description
The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests."

Requirements

  • Greet Guests with a friendly, engaging attitude
  • Anticipate and fulfill Guest’s needs by suggesting additional items
  • Achieve personal sales-per-hour, average sales and total net sales goals
  • Maintain and share knowledge of current sales and promotions
  • Provide legendary service throughout the store
  • Maintain and build good Guest relationships
  • Lead by example with a high level of showmanship
  • Recognize and communicate Guest Levels with the Team
  • Coachable; consistently welcomes feedback from Manager to improve sales presentations
  • Plan sales goals with Store Manager
  • Develop skills and assist in leading, directing, motivating and educating new Teammates
  • Maintain a positive attitude at all times creating a positive floor culture
  • Demonstrate leadership actions during segments
  • Understand how to explain pay and Buckle Benefits
  • Responsible for keeping up to date with contact list and adding top talent on the team consistently
  • Assertive to execute actions with constantly changing sales focuses
  • Ability to identify and follow through on all Teammate training needs
  • Own and influence product through zone ownership
  • Partner with Store Manager to delegate, demonstrate, and review all 4 zones
  • Exhibit ability to create changes to improve store’s overall performance via Performance Tracker
  • Responsible for visual standards on floor and backroom
  • Ability to work a flexible schedule
  • Understand and utilize planner including completion of Opening and Closing Checklists
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
  • Follow all Loss Prevention guidelines, including daily bag and purse checks
  • Ability to execute and teach all Point of Sale ("POS") procedures
  • Appropriately handle calls from Corporate Office
  • Maintain positive attitude when dealing with challenging situations
  • Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
  • Ability to navigate and execute all tools on the home page
  • Knowledge and ability to give guidance and feedback to all non-sales positions
  • Complete all scheduled shifts and cover shifts when needed
  • Consistently maintain a clean, organized and shoppable store
  • Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
  • Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
  • Understand and apply the Buckle’s Code of Ethics and all policies, procedures, and handbooks
  • Other duties as assigned
  • Insure all New Hire paperwork and tasks are promptly and accurately completed
  • Establish relationships and excellent communication with Corporate Office Departments
  • Monitor and maintain adequate inventory of supplies
  • Immediately handle emergencies in Store Manager’s absence, in accordance with Company guidelines
  • Supervise and support Teammates
  • Comfortable in giving and receiving feedback from peers and Management
  • Supportive of Leadership
  • Promote personal and store growth
  • Demonstrate and maintain a professional, mature and stable relationship with all Teammates
  • Execute daily interviews as needed to support Team Development and growth
  • Overcome objections and problem solve
  • Motivated to self-educate themselves on all company tools
  • Understand and administer Buckle Commitment to Success
  • Ability to travel and cover other Stores within District based on business needs

Benefits

  • Insurance
  • Spending and Savings Accounts
  • Paid Time Off
  • 401(k) Retirement Plan
  • Teammate Discount
  • Performance Bonuses
  • Leave Options
  • Employee Assistance Program
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