Assistant in Training

Buckle
Enid, OK
Job Description
The Assistant in Training (AIT) and Assistant Manager position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.”

Requirements

  • Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
  • Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
  • Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
  • Lead by example with a high level of showmanship, excellent customer service and attentiveness
  • Plan sales goals with Store Manager
  • Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle’s accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
  • Maintain a positive attitude at all times creating a positive floor culture
  • Exhibit ability to create changes to improve store’s overall performance via Performance Tracker
  • Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
  • Understand and utilize planner including completion of Opening and Closing Checklists
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
  • Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
  • Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
  • Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
  • Understand and apply the Buckle’s Code of Ethics and all policies, procedures, and handbooks
  • Other duties as assigned
  • Execute and trains others on opening/closing checklist
  • Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs)
  • Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store
  • Monitor and maintain adequate inventory of supplies
  • Immediately handle emergencies in Store Manager’s absence, in accordance with Company guidelines
  • Supervise and lead Teammates
  • Handle all schedule changes in a positive and professional manner
  • Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit
  • Special projects and other duties as assigned

Benefits

  • Insurance
  • Spending and Savings Accounts
  • Paid Time Off
  • 401(k) Retirement Plan
  • Teammate Discount
  • Performance Bonuses
  • Leave Options
  • Employee Assistance Program
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