Assistant in Training

Requirements

• Greet Guests with a friendly, engaging attitude and provide legendary service
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
• Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
• Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
• Lead by example with a high level of showmanship, excellent customer service and attentiveness
• Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
• Exhibit ability to create changes to improve store's overall performance via Performance Tracker
• Responsible for keeping up to date with contact list and adding top talent on the team consistently
• Assertive to execute actions with constantly changing sales focuses
• Ability to identify and follow through on all Teammate training needs
• Partner with Store Manager to delegate, demonstrate, and review all 4 zones
• Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
• Give informational and influential store tours
• Understand and utilize planner including completion of Opening and Closing Checklists
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
• Follow all Loss Prevention guidelines, including daily bag and purse checks
• Appropriately handle calls from Corporate Office
• Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
• Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
• Complete all scheduled shifts and cover shifts when needed
• Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
• Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
• Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner

Benefits

• Insurance
• Spending and Savings Accounts
• Paid Time Off
• 401(k) Retirement Plan
• Teammate Discount
• Performance Bonuses
• Leave Options
• Employee Assistance Program