Assistant in Training

Requirements

• Greet guests with a friendly, engaging attitude
• Provide legendary service throughout the store
• Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
• Maintain and build good guest relationships
• Lead by example with a high level of showmanship, excellent customer service, and attentiveness
• Recognize and communicate guest levels with the team
• Coach and create relationships through guest loyalty and guest preferred
• Develop skills and assist in leading, directing, motivating, and educating new teammates
• Maintain a positive attitude at all times creating a positive floor culture
• Demonstrate personal dress code to encourage and coach the latest fashion in all teammates and team leaders
• Partner with Store Manager to pick store's education focus and help delegate and implement focus all week
• Assist Store Manager in recruitment of all store staffing needs
• Understand how to explain pay and Buckle Benefits
• Responsible for keeping up to date with contact list and adding top talent on the team consistently
• Execution/training on Leadership playbook
• Accountability of all characteristic pieces
• SPG Teammate/leader training shifts
• Responsible for training and coaching with manager on all non-sales positions
• Assertive to execute actions with constantly changing sales focuses
• Ability to identify and follow through on all teammate training needs
• Visual Merchandise Management
• Ability to work a flexible schedule
• Understand and utilize planner including completion of Opening and Closing Checklists
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
• Follow all Loss Prevention guidelines, including daily bag and purse checks
• Ability to execute and teach all Point of Sale ('POS') procedures
• Appropriately handle calls from Corporate Office
• Maintain positive attitude when dealing with challenging situations that involve guests or teammates
• Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
• Ability to navigate and execute all tools on the home page
• Knowledge and ability to give guidance and feedback to all non-sales positions
• Complete all scheduled shifts and cover shifts when needed
• Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
• Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
• Communicate any policy violations and teammate or guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
• Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks

Benefits

• Full-time Benefits Available
• Insurance
• Spending and Savings Accounts
• Paid Time Off
• 401(k) Retirement Plan
• Teammate Discount
• Performance Bonuses
• Leave Options
• Employee Assistance Program