Assistant in Training

Buckle
Cheyenne, WY
Category Sales
Job Description
The Assistant in Training (AIT) and Assistant Manager position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.”

Requirements

  • Greet Guests with a friendly, engaging attitude
  • Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
  • Maintain and share knowledge of current sales and promotions
  • Achieve personal sales-per-hour, average sales and total net sales goals
  • Provide legendary service throughout the store
  • Maintain and build good Guest relationships to develop a client based business
  • Lead by example with a high level of showmanship, excellent customer service and attentiveness
  • Recognize and communicate Guest Levels with the Team
  • Coachable; consistently welcomes feedback from Manager to improve sales presentations
  • Consistently perform leadership actions and maintain high standards
  • Develop skills and assist in leading, directing, motivating and educating new Teammates
  • Motivate Teammates to initiate and complete daily tasks set by Store Management
  • Execute actions from department calendars and track on the Weekly Delegation Worksheet
  • Demonstrate leadership actions during segments
  • Ability to effectively understand and show the merchandise of both the Gals and Guys’ sides to benefit the Team and Guests
  • Partner with Store Manager to pick store’s education focus and help delegate and implement focus all week
  • Assist Store Manager in Recruitment of all store staffing needs
  • Understand how to explain pay and Buckle Benefits
  • Responsible for keeping up to date with contact list and adding top talent on the team consistently
  • Execution/training on Leadership playbook
  • Accountability of all characteristic pieces
  • SPG Teammate/leader training shifts
  • Responsible for training and coaching with manager on all non-sales positions
  • Assertive to execute actions with constantly changing sales focuses
  • Ability to identify and follow through on all Teammate training needs
  • Visual Merchandise Management
  • Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily
  • Partner with Store Manager to delegate, demonstrate, and review all 4 zones
  • Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
  • Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product
  • Give informational and influential store tours
  • Ensure sales floor is consistently sized and new freight is appropriately displayed
  • Exhibit ability to create changes to improve store’s overall performance via Performance Tracker
  • Ability to foresee and anticipate changes in product and act independently to improve overall visual results
  • Responsible for visual standards on floor and backroom
  • Understand and utilize planner including completion of Opening and Closing Checklists
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
  • Follow all Loss Prevention guidelines, including daily bag and purse checks
  • Ability to execute and teach all Point of Sale (“POS”) procedures
  • Appropriately handle calls from Corporate Office
  • Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
  • Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
  • Ability to navigate and execute all tools on the home page
  • Knowledge and ability to give guidance and feedback to all non-sales positions
  • Complete all scheduled shifts and cover shifts when needed
  • Consistently maintain a clean, organized and shoppable store to fulfill Buckle’s mission statement
  • Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
  • Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
  • Understand and apply the Buckle’s Code of Ethics and all policies, procedures, and handbooks
  • Other duties as assigned
  • Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies
  • Planning (week/month/year)
  • Executes and trains others on opening/closing checklist
  • Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs)
  • Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store
  • Monitor and maintain adequate inventory of supplies
  • Immediately handle emergencies in Store Manager’s absence, in accordance with Company guidelines
  • Supervisory and Leadership
  • Comfortable in giving and receiving feedback from peers and Management
  • Supportive of Leadership
  • Promote personal and store growth
  • Demonstrate and maintain a professional, mature and stable relationship with all Teammates
  • Execute daily interviews as needed to support Team Development and growth
  • Overcome objections and problem solve
  • Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others
  • Understand and administer Buckle Commitment to Success
  • Ability to travel and cover other Stores within District based on business needs
  • Handle all schedule changes in a positive and professional manner
  • Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.

Benefits

  • Insurance
  • Spending and Savings Accounts
  • Paid Time Off
  • 401(k) Retirement Plan
  • Teammate Discount
  • Performance Bonuses
  • Leave Options
  • Employee Assistance Program
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