Assistant in Training

Buckle
Houston, TX
Job Description
The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, 'to create the most enjoyable shopping experience possible for our Guests.'

Requirements

  • Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
  • Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
  • Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
  • Recognize and communicate Guest Levels with the Team
  • Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
  • Coachable; consistently welcomes feedback from Manager to improve sales presentations
  • Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)
  • Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
  • Motivate Teammates to initiate and complete daily tasks set by Store Management
  • Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
  • Assist Store Manager in Recruitment of all store staffing needs
  • Understand how to explain pay and Buckle Benefits
  • Responsible for keeping up to date with contact list and adding top talent on the team consistently
  • Execution/training on Leadership playbook
  • Accountability of all characteristic pieces
  • SPG Teammate/leader training shifts
  • Responsible for training and coaching with manager on all non-sales positions
  • Assertive to execute actions with constantly changing sales focuses
  • Ability to identify and follow through on all Teammate training needs
  • Visual Merchandise Management
  • Visual standards on floor and backroom
  • Operations
  • Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
  • Understand and utilize planner including completion of Opening and Closing Checklists
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
  • Follow all Loss Prevention guidelines, including daily bag and purse checks
  • Ability to execute and teach all Point of Sale (POS) procedures
  • Appropriately handle calls from Corporate Office
  • Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
  • Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
  • Ability to navigate and execute all tools on the home page
  • Knowledge and ability to give guidance and feedback to all non-sales positions
  • Complete all scheduled shifts and cover shifts when needed
  • Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
  • Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
  • Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
  • Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks
  • Other duties as assigned
  • Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies
  • Planning (week/month/year)
  • Executes and trains others on opening/closing checklist
  • Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs)
  • Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store
  • Monitor and maintain adequate inventory of supplies
  • Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines
  • Supervisory and Leadership
  • Comfortable in in giving and receiving feedback from peers and Management
  • Supportive of Leadership
  • Promote personal and store growth
  • Demonstrate and maintain a professional, mature and stable relationship with all Teammates
  • Execute daily interviews as needed to support Team Development and growth
  • Overcome objections and problem solve
  • Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others
  • Understand and administer Buckle Commitment to Success
  • Ability to travel and cover other Stores within District based on business needs
  • Handle all schedule changes in a positive and professional manner

Benefits

  • Insurance
  • Spending and Savings Accounts
  • Paid Time Off
  • 401(k) Retirement Plan
  • Teammate Discount
  • Performance Bonuses
  • Leave Options
  • Employee Assistance Program
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