Assistant in Training

Buckle
Arlington, TX
Category Retail
Job Description
The Assistant in Training (AIT) and Assistant Manager position is responsible for fulfilling the store's mission statement by providing legendary service to guests, performing sales, merchandising, and operational tasks, and leading by example.

Requirements

  • Greet guests with a friendly attitude
  • Anticipate and fulfill guest needs
  • Maintain and share knowledge of current sales and promotions
  • Achieve personal sales goals
  • Provide legendary service throughout the store
  • Investigate and navigate guest selection through inventory manager
  • Maintain and build good guest relationships
  • Lead by example with a high level of showmanship and customer service
  • Recognize and communicate guest levels with the team
  • Coach and create relationships through guest loyalty and guest preferred
  • Develop skills and assist in leading, directing, motivating, and educating new teammates
  • Maintain a positive attitude and create a positive floor culture
  • Demonstrate personal dress code and coach the latest fashion in teammates and team leaders
  • Partner with store manager to pick store's education focus and help delegate and implement focus all week
  • Help execute all segments to support business goals
  • Assist store manager in recruitment of all store staffing needs
  • Understand how to explain pay and Buckle benefits
  • Responsible for keeping up to date with contact list and adding top talent on the team consistently
  • Execution/training on leadership playbook
  • Accountability of all characteristic pieces
  • SPG teammate/leader training shifts
  • Responsible for training and coaching with manager on all non-sales positions
  • Assertive to execute actions with constantly changing sales focuses
  • Ability to identify and follow through on all teammate training needs
  • Visual merchandise management and execution of new tools and videos
  • Confirm teammates are following through with visual standards and weekly visual checklist
  • Show aptitude in recognizing merchandising opportunities from freight to floor
  • Give informational and influential store tours
  • Ensure sales floor is consistently sized and new freight is appropriately displayed
  • Exhibit ability to create changes to improve store's overall performance via performance tracker
  • Ability to foresee and anticipate changes in product and act independently to improve overall visual results
  • Responsible for visual standards on floor and backroom
  • Ability to work a flexible schedule
  • Understand and utilize planner including completion of opening and closing checklists
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
  • Follow all loss prevention guidelines, including daily bag and purse checks
  • Ability to execute and teach all point of sale procedures
  • Maintain positive attitude when dealing with challenging situations
  • Understand and execute all policies regarding payments, returns, exchanges, and loss prevention practices
  • Ability to navigate and execute all tools on the home page
  • Knowledge and ability to give guidance and feedback to all non-sales positions
  • Complete all scheduled shifts and cover shifts when needed
  • Consistently maintain a clean, organized, and shoppable store to fulfill Buckle's mission statement
  • Provide feedback to store manager and leadership team regarding merchandise handling concerns
  • Communicate any policy violations and teammate or guest concerns to store manager, district manager, and/or human resources in a timely, confidential manner
  • Understand and apply Buckle's code of ethics and all policies, procedures, and handbooks
  • Other duties as assigned

Benefits

  • Insurance
  • Spending and Savings Accounts
  • Paid Time Off
  • 401(k) Retirement Plan
  • Teammate Discount
  • Performance Bonuses
  • Leave Options
  • Employee Assistance Program
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