Assistant in Training

Requirements

• Greet guests with a friendly attitude
• Recommend merchandise based on guest needs
• Maintain and share knowledge of current sales and promotions
• Achieve personal sales-per-hour goals
• Provide legendary service throughout the store
• Fill out and effectively use the Sales Presentation Guide (SPG)
• Meet or above performance standards in all Buckle business builders and guest loyalty
• Investigate and navigate how to expand guest selection through inventory Manager, advanced product search, iPad apps, etc.
• Maintain and build good guest relationships to develop a client-based business
• Lead by example with a high level of showmanship, excellent customer service, and attentiveness
• Recognize and communicate guest levels with the team
• Passion to ask business-driven and showmanship questions often to manager, team leaders, and all teammates
• Coachable; consistently welcomes feedback from manager to improve sales presentations
• Plan sales goals with store manager
• Demonstrate ownership of store's sales performance (sales, average sale, business builders, denim)
• Passion for product education and showmanship to create results
• Teammate recruiting, training, and development
• Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals, and Teammate Recommend
• Coach and create relationships through Guest Loyalty and Guest Preferred
• Develop skills and assist in leading, directing, motivating, and educating new teammates to meet and achieve Buckle's accountability, shift orientation, loss prevention, and sales presentation standards on a daily basis
• Maintain a positive attitude at all times creating a positive floor culture
• Demonstrate personal dress code to encourage and coach the latest fashion in all teammates and team leaders
• Participate effectively in daily setup, training, impacting, and reviewing while effectively utilizing the Performance Tracker
• Motivate teammates to initiate and complete daily tasks set by store management
• Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through teammates and guests
• Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check-in
• Execute actions from department calendars and track on the Weekly Delegation Worksheet
• Demonstrate leadership actions during segments
• Demonstrate how to get the guest involved with product
• Be vocal and continuously update fellow leader and team
• Responsible for asking for and remembering guest names
• Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the team and guests
• Partner with store manager to pick store's education focus and help delegate and implement focus all week
• Help execute all segments to support business goals
• Assist store manager in recruitment of all store staffing needs
• Understand how to explain pay and Buckle benefits
• Responsible for keeping up to date with contact list and adding top talent on the team consistently
• Execution/training on Leadership playbook
• Accountability of all characteristic pieces
• SPG teammate/leader training shifts
• Responsible for training and coaching with manager on all non-sales positions
• Assertive to execute actions with constantly changing sales focuses
• Ability to identify and follow through on all teammate training needs
• Visual Merchandise Management
• Own and influence product through zone ownership, exhibiting the ability to recognize and assign zones and projects to teammates daily with a specific learning goal in mind
• Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
• Partner with store manager to delegate, demonstrate, and review all 4 zones
• Confirm teammates are following through with visual standards, visual library, and weekly visual checklist throughout their shift with a sense of urgency and accountability
• Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to store manager
• Give informational and influential store tours
• Ensure sales floor is consistently sized and new freight is appropriately displayed
• Exhibit ability to create changes to improve store's overall performance via Performance Tracker
• Ability to foresee and anticipate changes in product and act independently to improve overall visual results
• Responsible for visual standards on floor and backroom
• Operations
• Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
• Understand and utilize planner including completion of opening and closing checklists
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
• Follow all Loss Prevention guidelines, including daily bag and purse checks
• Ability to execute and teach all Point of Sale (POS) procedures
• Appropriately handle calls from Corporate Office
• Maintain positive attitude when dealing with challenging situations that involve guests or teammates
• Understand and execute all policies regarding payments, returns, exchanges, and Loss Prevention practices
• Ability to navigate and execute all tools on the home page
• Knowledge and ability to give guidance and feedback to all non-sales positions
• Complete all scheduled shifts and cover shifts when needed
• Consistently maintain a clean, organized, and shoppable store to fulfill Buckle's mission statement
• Provide feedback to store manager and leadership team regarding merchandise handling concerns
• Communicate any policy violations and teammate or guest concerns to store manager, district manager, and/or Human Resources in a timely, confidential manner
• Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks
• Other duties as assigned
• Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies
• Planning (week/month/year)
• Executes and trains others on opening/closing checklist
• Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs)
• Establish relationships and excellent communication with Corporate Office Departments to assist store manager in effective operation of the store
• Monitor and maintain adequate inventory of supplies
• Immediately handle emergencies in store manager's absence, in accordance with Company guidelines
• Supervisory and Leadership
• Comfortable in giving and receiving feedback from peers and management
• Supportive of leadership
• Promote personal and store growth
• Demonstrate and maintain a professional, mature, and stable relationship with all teammates
• Execute daily interviews as needed to support team development and growth
• Overcome objections and problem-solve
• Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others
• Understand and administer Buckle Commitment to Success
• Ability to travel and cover other stores within district based on business needs
• Handle all schedule changes in a positive and professional manner
• Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit
• Special projects and other duties as assigned
• Supervisory Responsibilities
• Assists the store manager in supervising

Benefits

• Full-time benefits available (after applicable waiting period)
• Insurance
• Spending and Savings Accounts
• Paid Time Off
• 401(k) Retirement Plan
• Teammate Discount
• Performance Bonuses
• Leave Options
• Employee Assistance Program