Assistant Manager - Bilingual

National Vision
Los Angeles, CA
Category Customer Service
Job Description
Role Overview

The Assistant Manager oversees daily operations, including personnel management and inventory control, to provide a positive experience for customers and associates. They monitor profit, sales, and performance goals, and ensure quality standards are met. The Assistant Manager communicates with the General Manager, District Manager, and Corporate Office, and provides store reporting as required.

What You Will Do

The main responsibilities include monitoring and achieving profit, sales, and performance goals, optimizing the eyeglass department, and ensuring quality standards are met. The Assistant Manager also communicates with the General Manager, District Manager, and Corporate Office, and provides store reporting as required.

Why It Might Be a Fit

To be a fit for this role, you should be fluent in reading and speaking both English and Spanish, have optical sales experience, and a proven ability to lead, coach, and build associate relationships. You should also have strong communication skills, exceptional customer service skills, and strong organizational skills.

Requirements

  • Fluent in reading and speaking both English and Spanish
  • Optical sales experience
  • Supervising experience is preferred
  • Proven ability to lead, coach and build associate relationships
  • Sound understanding of store operations and standards for success
  • Strong communication skills (both oral and written) for effective management of teams
  • Exceptional customer service skills
  • Strong organizational skills for planning work and continuously monitoring progress towards goals
  • Ability to analyze, create, and understand financial reports
  • Demonstrated ability to analyze and solve problems of varied scope

Benefits

  • Health & Dental Insurance
  • 401k Retirement Savings
  • Flex Spending Account
  • Generous Paid Time Off & Company Holidays
  • Parental Leave
  • Employee Eyewear Discount
  • Overtime pay when applicable
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