Role OverviewThe Assistant Manager co-leads retail store teams and co-manages effective store and donation operations to meet or exceed all established goals. This position is responsible for the safety of team members and customers at all times while on Goodwill property, taking care of team members by making delivery of mission services to them a high priority, the delivery of excellent customer service at all times, properly safeguarding and handling customer donations to maximize their value to our mission.
What You Will Do
Provide leadership, training, guidance and support to team members that foster continuous learning and improvement in performance of the individual and the store. Build retail store success by properly selecting, training, mentoring and developing employees. Ensure personal leadership is focused first on people and mission. Build strong teamwork throughout store operations.
Why It Might Be a Fit
We prefer to promote from within. Your growth and advancement is our priority. Achieve your potential at Goodwill and beyond through our personal and professional skills development programs, supportive health and well-being benefits, competitive base and bonus pay, savings plans, personal financial education, store purchase discounts, paid time off, leadership development, tuition reimbursement and more.
Requirements
- High School diploma; some college strongly preferred; bachelor’s degree in management, operations or similar field a plus.
- Minimum 3 years’ experience supervising production and/or retail operations using standardized quality and productivity processes to achieve revenue, productivity, net income and other key performance goals for the organization.
- Experience in non-profits and human services work environments a strong plus.
- Intermediate Microsoft Office skills in Word, Excel and Outlook.
- Ability to lift up to 40 pounds in support of donation and production areas.
- Must be able to meet the physical requirements of the position.
- For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business.
Benefits
- Competitive base and bonus pay
- Savings plans
- Personal financial education
- Store purchase discounts
- Paid time off
- Leadership development
- Tuition reimbursement
- Supportive health and well-being benefits
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