Role OverviewThe Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests receive a quality experience in our stores every day. This role is responsible for leading from the floor to build, manage, and develop team members, creating an environment and a team culture where people feel a deep sense of belonging and have the opportunity to grow.
What You Will Do
The core responsibilities of the job include leadership and people management, creating and fostering a respectful and inclusive team environment, implementing the Store Manager's People vision for the store, and supporting ongoing learning and development of team members.
Why It Might Be a Fit
To be successful in this role, you will need to have inclusion and diversity, integrity, leadership, guest experience, team building, decision making/problem solving, and strategic thinking skills. You will also need to be able to lead others through change processes and uncertainty, and interact with others effectively.
Requirements
- Must be legally authorized to work in the country in which the store is located
- Must have the ability to travel to assigned store with reliable transportation methods
- 1 year people management experience
- 1 year leadership experience, including experience managing business operations and administration and managing projects or processes
Benefits
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series
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