Role OverviewThe Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests receive a quality experience in our stores every day. Assistant Managers, Guest Experience are responsible for leading from the floor to build, manage, and develop team members. Assistant Managers, Guest Experience create an environment and a team culture where people feel a deep sense of belonging and have the opportunity to grow. As a result, they ensure their team delivers outstanding guest experience in line with company values and directives.
What You Will Do
Core Responsibilities of the Job include Leadership and People Management, Guest Experience and Community, and Operations, Product, and Strategy.
Why It Might Be a Fit
We look for individuals who can create an inclusive environment, behave in an honest and fair manner, and lead and inspire others. They should be able to actively create an inclusive, high-caliber experience and connection for every guest through team members.
Requirements
- Must be legally authorized to work in the country in which the store is located
- Must have the ability to travel to assigned store with reliable transportation methods
- 1 year people management experience
- 1 year leadership experience, including experience managing business operations and administration and managing projects or processes
Benefits
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series
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