Role OverviewThe Assistant Operations Manager - Front Office will oversee front office staff, cash control, staffing needs, and guest services. This role requires a strong attention to detail and effective communication with guests, departments, and team members.
What You Will Do
Responsibilities include training, staff development, and scheduling. Additional duties may include dealing with guests, other departments, and team members.
Why It Might Be a Fit
This role is suitable for individuals with a strong desire to satisfy others in a fast-paced environment, with refined verbal and written communication skills, and previous front office supervisory and/or management experience.
Requirements
- 1-2 year previous front office supervisory and/or management experience
- Service oriented style with professional presentations skills
- Hotel/Hospitality degree an asset
- High energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Proficient in Microsoft Word and Excel
- Excellent organizational, interpersonal and administrative skills
- Ability to work a flexible schedule, including weekends and holidays
- Union experience strongly preferred
Benefits
- Free room nights
- Discounted and Friends & Family Room Rates
- Medical, Prescription, Dental, Vision Insurance after 30 days
- 401k with company match
- Paid Vacation, sick days, new child leave and personal day
- Paid family bonding time and adoption assistance
- Free meal in our employee cafeteria
- Discounts at various retailers
- Tuition Reimbursement
- Employee Stock Purchase Plan
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