Role OverviewThe Assistant Operations Manager - Front Office supports the Front Office operations, ensuring seamless guest experiences and efficient team performance. This role assists with staff supervision, scheduling, training, and service delivery while maintaining Hyatt's high standards of hospitality.
What You Will Do
Responsibilities include supporting daily Front Office operations, creating and managing staff schedules, assisting with hiring and training, processing payroll, providing personalized service, and ensuring guest satisfaction goals and service standards are consistently met.
Why It Might Be a Fit
Ideal applicants should have strong organizational skills, ability to work with flexible work schedules, be a team player and a dynamic leader, and a true desire to satisfy the needs of others in a fast-paced environment.
Requirements
- Minimum of 1+ year of progressive hotel leadership experience
- Working experience with Opera Cloud and HotSOS
- Strong organizational skills
- Ability to work with flexible work schedules
- Team player and dynamic leader
- Ability to stand for long periods of time
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