Role OverviewThe Assistant Operations Manager is responsible for assisting in the oversight of the entire housekeeping area, including public areas and night cleaning. This requires a solid understanding of housekeeping and laundry supplies and pars, as well as ensuring all safety and security policies and procedures are followed. The position also involves staff training, development, and scheduling.
What You Will Do
Responsibilities may include turndown service, special needs of VIP guests, foreign dignitaries, staff training, development, and scheduling. The Assistant Operations Manager will promote an atmosphere that ensures customer and associate satisfaction.
Why It Might Be a Fit
This position requires a strong attention to detail, the ability to effectively deal with guests, other departments, and team members. It also offers exposure to other operational areas to promote growth and cross development of talent.
Requirements
- 2-3 years of progressive hotel Rooms Management experience
- Hotel/Hospitality degree an asset
- Must possess high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service, and ability to improve the bottom line
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal, and administrative skills
Benefits
- Medical/Dental/Prescription/Vision Insurance
- Flexible Spending Accounts
- Disability and Life Insurance
- Paid Family Bonding Time
- Adoption Assistance
- $1,000 per year for Educational Assistance
- Complimentary and Discounted Hyatt Hotel Room Nights
- Free Meals in our Colleague Dining Room
- Paid Time Off & Paid Holidays
- 401(k) with Employer Match
- Support for Your Personal Wellbeing (Complimentary Headspace Subscription & Employee Assistance Program)
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