Role OverviewAs the Assistant Plaza Director, you will assist the Plaza Director in managing the overall day-to-day operations and long-term profitability of a multi-million-dollar travel plaza located along a major highway. This position is charged with successfully collaborating with the Plaza Director to lead a dedicated team of associates and managers, to ensure our customers (travelers) receive fast and friendly service, and to sustainably achieve or exceed financial and performance targets.
What You Will Do
Assist the Plaza Director in managing the overall day-to-day operations and long-term profitability of the travel plaza. Lead the day-to-day activities of associates and plaza leadership to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety standards.
Why It Might Be a Fit
This role requires a proven background in maintaining strong cost control and quality standards, excellent communication and collaboration skills, and the ability to operate in and navigate through ambiguity, drive clarity, and effectively manage change in a fast-paced environment.
Requirements
- High school diploma or general education development (GED) equivalent
- 3+ years of proven success in restaurant or retail leadership
- Available to work a flexible on-site schedule approximately 50 hours per week including days, nights, weekends, and holidays
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Able to stand and walk for an extended period of time; frequently bend, twist, lift and carry at least 20 pounds
Benefits
- Flexible Schedules
- Medical/Dental/Vision Insurance
- Paid Time Off
- 401 (k) with Company Match
- Earned Wage Access – Pay on Demand
- Education Assistance
- Employee Referral Bonus
- Meal Discount
- Pet Insurance
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