Assistant Restaurant Manager

Hyatt
Isle of Palms, SC
Category Hospitality
Job Description
Role Overview

The Assistant Restaurant Manager is responsible for overseeing assigned Food & Beverage outlets to ensure optimum performance, exceptional guest service, and maximum profitability of all functions. S/he will train and motivate staff to exceed goals.

What You Will Do

Maintains a commitment to customer service and guest satisfaction, leads and supervises the outlets' team, prepares forecasts and reports, and ensures physical atmosphere and cleanliness of the restaurant.

Why It Might Be a Fit

The Assistant Restaurant Manager must have strong communication and analytical skills, and must be able to work in a variety of weather conditions, stand for long periods of time, and lift up to 75 lbs.

Requirements

  • Maintains a commitment to customer service and guest satisfaction
  • Leads and supervises the outlets' team
  • Prepares forecasts and reports
  • Ensures physical atmosphere and cleanliness of the restaurant
  • Takes initiative to develop and execute new promotions, events, etc.
  • Enforces high standards of hygiene and sanitation within the outlets
  • Tracks payroll and revenue daily
  • Ensures the security of monies, credit, and financial transactions
  • Establishes par levels for supplies and equipment
  • Supervises the performance, attendance, attitudes, appearance, and conduct of the team
  • Implements strategies to continually improve revenues
  • Takes a proactive approach to coaching and counseling
  • Maintains a strong knowledge of hospitality trends, especially food & beverage
  • Utilizes labor management tools to schedule and control labor costs
  • Maintains up-to-date working knowledge of all resort amenities as well as any special events
  • Interacts with resort staff in a professional manner, assisting other departments with necessary information
  • Communicates all pertinent information to the outlets' team
  • Maintains a constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to the on-duty supervisor.
  • Maintains a professional appearance. Follows all Wild Dunes Resort dress code standards
  • Remains alert, courteous, and helpful to the guests and colleagues at all times

Benefits

  • Free room nights
  • Discounted and Friends & Family Room Rates
  • Medical, Prescription, Dental, and Vision Insurance after 30 Days of Employment
  • Paid time off and holiday pay – Full Time & Part Time colleagues eligible
  • Paid Family Bonding Time and Adoption Assistance
  • 401K with company match
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