Assistant Room Operations Manager - Front Office

Hyatt
Portland, OR
Category Hospitality
Job Description
The Hyatt Regency Portland at the Oregon Convention Center is seeking a dynamic and experienced Assistant Rooms Operations Manager to join our team. This role supports the Front Office and Housekeeping departments, while mainly focusing on the Front Office.

Requirements

  • Supports and manages the Operations departments while working closely with department managers and directors and other hotel divisions
  • Supervise, Empower, Lead, Coach and Motivate the Operations teams including hourly colleagues, leads, and supervisors
  • Ability to assist the hotel in reaching service scores on our guest surveys
  • Responsible for maintaining a high energy, positive, professional appearance
  • Facilitates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement
  • Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget
  • Performing daily walk-throughs in Operations departments to ensure full compliance with Department of Health regulations and Hyatt Corporate standards

Benefits

  • Health Benefits for you and your dependents
  • Paid Vacation, Sick and Holidays
  • 401K Plan with Matching Contributions
  • Employee Stock Purchase
  • Wellbeing Programs
  • Tri-Met discount
  • Complementary Meals
  • Tuition Reimbursement Program
  • Family Bonding Benefits as well as Oregon Paid Leave
  • Complimentary hotel nights, friends & family discounts at Hyatt properties around the world
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