Assistant Service Center Manager - TForce Freight

TForce Freight
Dallas, TX
Category Operations
Job Description
Oversees day-to-day operations of TFF Service Centers, analyzing data to understand productivity, service, and quality targets, and collaborating with management team to develop action plans.

Requirements

  • Reviews projected performance plans
  • Compares planned versus actual performance reports
  • Observes dock operations
  • Participates in new hire orientation meetings
  • Communicates updated corporate policies and service center work rules
  • Manages and maintains customer relationships
  • Identifies individual and team skill gaps and developmental opportunities
  • Oversees Managers and Supervisors
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