Assistant Service Operations Manager

BGIS
Any Location, FL
Category Accounting
Job Description
BGIS Integrated Technical Services (BGIS ITS) is seeking an experienced Assistant Service Operations Manager to join their Customer Resolution Team in Hudson, FL. The role provides functional leadership and daily direction to the Customer Resolution Team, focusing on queue management, customer escalations, warranty and callback coordination, and quality assurance support.

Requirements

  • Team Management
  • Operational & Queue Management
  • Customer Communication & Escalation Support
  • Quality Assurance & Compliance Support
  • Process Improvement & Collaboration

Benefits

  • Competitive Compensation & Benefits
  • Paid Time Off
  • Paid Holidays
  • 401(k) Match
  • Comprehensive Benefits
  • Exclusive Discounts
  • Career Development
  • Relocation Opportunities
  • Positive Workplace
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