Assistant Shift Manager - Slot Administration

Wynn Las Vegas
Everett, MA
Category Customer Service
Job Description
Encore Boston Harbor Assistant Shift Manager - Slot Administration supports the daily operations of the Slot Department, supervising operations staff, assisting with slot moves, and monitoring slot floor performance. Ensures gaming activity is conducted in accordance with Gaming regulations. Maximizes departmental success, maintains Encore Standards, and ensures excellent guest and team member experience.

Requirements

  • 21 years of age or above
  • High school degree or equivalent required
  • Minimum 3 years of casino or slots experience, 1 year in a leadership role required
  • General computer skills, basic knowledge of Microsoft Office required
  • Second language a plus
  • Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents
  • Ability to respond to common inquiries from other employees or guests
  • Fluency in English
  • Ability to write detailed instructions and correspondence
  • Ability to effectively present information in one-on-one and group situations
  • Ability to compute basic mathematical calculations
  • Ability to decipher various reports and create and maintain reports upon request
  • Ability to define problems, collect data, establish facts, and draw valid conclusions

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Life insurance
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