Assistant Spa Manager

FGG Spa
Columbia, MD
Category Operations
Job Description
Role Overview

The Assistant Spa Manager will take ownership of the front desk experience and team performance, with a focus on sales execution, guest experience, and operational excellence.

What You Will Do

Achieve and exceed membership, retail, gift card, and service sales goals, and lead, coach, and support the front desk team to consistently meet sales and service goals.

Why It Might Be a Fit

We are looking for a motivated, people-first leader who thrives in a fast-paced environment, excels at driving sales performance, and is passionate about leading and developing a strong front desk team.

Requirements

  • 1–3 years of leadership experience preferred
  • Strong background in sales, customer service, or performance-driven environments
  • Proven ability to lead, coach, or influence a team
  • Strong communication and interpersonal skills
  • High level of accountability and a solutions-oriented mindset
  • Comfortable in a fast-paced, goal-driven environment
  • Flexible availability including nights, weekends, and holidays
  • Experience with booking systems (Zenoti or similar) a plus

Benefits

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
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