Role OverviewThe Assistant Store Leader is responsible for everyday interaction with customers at Best One Fleet Service - JAM, working directly with technicians and general service staff to identify mechanical/maintenance problems and concerns for the customer's vehicle. They will write estimates, address concerns with customers, and advise them through their tire/automotive service purchase while providing an extremely high level of customer service.
What You Will Do
Direct work-order flow in the service bays, assure that shop procedures are followed consistently, and promise times are met. Perform additional responsibilities in the absence of the store manager.
Why It Might Be a Fit
The ideal candidate will have a proven track record of customer service, strong written and verbal communication skills, and the ability to work in a fast-paced environment.
Requirements
- Previous sales experience in an automotive service shop environment
- Be able to work in a fast-paced environment
- Must have a proven track record of customer service
- Must have strong written and verbal communication skills
- Must be able to lift 50 pounds occasionally
- Must be able to stand, kneel and crawl to inspect tires and equipment
- Must have strong computer skills in regard to: Microsoft Office, internet, and software navigation.
- Must have a current valid driver’s license and a satisfactory driving record.
- You must also be at least 18 years old
Benefits
- Competitive Pay - Up to $20/hr based on experience
- Bonus Opportunity
- Full Benefits Package
- Paid Time Off
- Holiday Pay
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