Assistant Store Manager - Chico's

Requirements

• Analyzes sales reports and KPIs to determine the needs of the business
• Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards
• Controls payroll and supply budget
• Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes
• Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls
• Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories
• Ensures visual presentation, organization, and facility maintenance are representative of the Brand
• Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals
• Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store
• Trains, coaches and assists with locate fulfillment and selling
• Motivates and inspires store team, developing a shared vision while modeling core values
• Promotes an inclusive, collaborative approach to problem solving
• Communicates with store teams and Store Manager to effectively lead positive change
• Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set
• Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience
• Models sales expectations by utilizing various techniques and communicating product knowledge to the customer
• Ensures prompt resolution of customer concerns
• Ensures a fast and efficient register experience
• Ensures team maintains consistent client communication
• Assists in recruiting, hiring and developing a high performing team
• Supports, implements, and provides follow-up for all training programs, seminars, etc.
• Assesses and coaches store team on performance
• In partnership with the SM, resolves human resources issues in a timely and effective manner
• Drives associate and team engagement by recognizing and rewarding employees for outstanding performance
• Ensures that store team adheres to all employment practices and policies

Benefits

• Chico's FAS, Inc. is an equal opportunity employer